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Delivery & Returns

Delivery Information

Delivery typically takes 3–7 business days. Shipping is $5.99 on orders under $49.99, and free on orders over $50. At this time, we’re unable to ship to Alaska or Hawaii. We apologize for any inconvenience this may cause.

Premier Delivery

Unfortunately, at this time we only offer premier delivery to our UK customers. If you have any further queries, please feel free to message our customer service team.

How do I return my order?

Returning your order. Unfortunately, at this time we are unable to prosses returns from the US. We hope this helps. If you have any further queries, please feel free to message our customer service team.

Exchange information

Exchanging your order. Unfortunately, at this time we are unable to prosses exchanges from the US. We hope this helps. If you have any further queries, please feel free to message our customer service team.

Can I amend my order once it has been placed?

Unfortunately, we are unable to amend orders after they have been placed as we generally dispatch orders soon after they have been made. This includes changing the products ordered, the delivery option, delivery address details or payment methods. If

My order arrived damaged/items missing/wrong - what do I do?

We're sorry to hear there has been an issue with your order!. So our team can resolve this for you asap, please follow the below tutorial and steps!. 1. Go to Live Chat. 2. Click on the 'Delivery and Order Information' option. 3. Select the issue/que

I haven't received my order - what do I do?

We're sorry to hear there has been an issue with your order!. So our team can resolve this for you asap, please follow the below tutorial and steps!. 1. Go to Live Chat. 2. Click on the 'Delivery and Order Information' option. 3. Select the issue/que